Shipping Information

DOMESTIC

AUSTRALIA

STANDARD SHIPPING
  • $7.95 flat rate (includes tracking on delivery)
  • Free shipping on orders over $70
  • Please allow *2-6 business days for delivery after you have received our shipping confirmation email 
EXPRESS SHIPPING
  • $10.75 flat rate (includes tracking on delivery)
  • Please allow *1-3 business days for delivery after you have received our shipping confirmation email

* Please note that these timeframes are not guaranteed, while we do all we can to ensure your order is delivered on time, we cannot be held responsible for any late delivery or failure to deliver due to circumstances beyond our control.  

 

INTERNATIONAL

STANDARD SHIPPING
  • $20 AUD flat rate standard shipping (includes tracking on delivery)
  • Free shipping on orders over $150
  • Please allow *5-14 business days for delivery after you have received our shipping confirmation email
  • For some countries, once your shipment has received by Country Destination Post International sorting facility, it may not be trackable by Inkfection or Australia Post depending on location.

* Please note that these timeframes are not guaranteed, while we do all we can to ensure your order is delivered on time, we cannot be held responsible for any late delivery or failure to deliver due to circumstances beyond our control. 

 

INTERNATIONAL TAXES AND CUSTOMS CHARGES

International customers may be required to pay sales tax, duty and/or customs charges.

All taxes and customs charges are the responsibility of the customer and are not included in the cost of the order or shipping charge. Taxes and customs charges differ depending on the country and state of the shipping address. We suggest contacting your local customs office if you are unsure of the applicable taxes and customs fees that are relevant to you. Inkfection Tatts Apparel Co. is not responsible for any additional taxes and customs charges that are requested during the shipment of your order.   

 

HOW DO I KNOW YOU RECEIVED MY ORDER?

Once you place an order, you will receive an order confirmation email detailing your order. 

If you don’t receive an order confirmation e­mail from us within 24 hours of placing your order, please double check that you have supplied the correct contact information and checked your 'Junk' mail folder before contacting us.

If you are still unsure please email us at - support@inkfection.com.au

 

HOW LONG DOES IT TAKE TO PROCESS MY ORDER?

Orders received before 01:00PM AEST will be shipped within 1 business day. During our peak periods (Holiday season, sales or promotional events) we ask that you please allow 2-3 business day.
*Please note: shipping times may vary during peak times including Sale Periods, Public Holidays & Holiday periods. Sorry for any inconvenience!
  

HOW CAN I TRACK MY ORDER?

DOMESTIC ORDERS

All domestic orders come with tracking. You will automatically receive your tracking number and tracking updates via email once your parcel has been lodged with Australia Post.

Alternatively, you can track your order here.

* Please note: It may take up to 24 hours after receiving our shipping confirmation for tracking to take affect. 

INTERNATIONAL ORDERS

All international orders come with tracking. You will automatically receive your tracking number and tracking updates via email once your parcel has been lodged with Australia Post.

Alternatively, you can track your order here.

* Please note: It may take up to 24 hours after receiving our shipping confirmation for tracking to take effect.

You'll be able to see when your parcel has been:

  • received and accepted by a Post Office
  • processed for international delivery
  • received by the overseas postal organisation
  • delivered to its final destination 

 * Please note for some countries, once your shipment has received by Country Destination Post International sorting facility, it may not be trackable by Inkfection or Australia Post depending on location.

 

OTHER THINGS YOU SHOULD KNOW

- All following up and/or tracking is the responsibility of each customer and/or the shipping service provider – while we do everything we can within our power and to the best of our ability to make sure orders get to you safely and as fast as possible, we cannot be held responsible once an order leaves our studio. 
- If a customer error in shipping address is made during the checkout process, Inkfection Tatts Apparel Co. reserves the right to charge a re-shipment fee according to the relevant price of postage for your location. 
- The shipping cost for orders is non-refundable.
- If your query has not been answered above contact us at – support@inkfection.com.au

* Please note: Unfortunately and sadly damages do occur from time to time so if your order hasn’t arrived as it should please let us know right away.